"I can't get my C-level exec team to buy into social media."

It seems that this has become the mantra for so many businesses, particularly Fortune 100 businesses who ought to know better.

Here's the problem. Social Media, as a genre, has been claimed by the marketing department at most companies. As they do with most marketing initiatives the C-levels let those marketers take the ball and run with it. If they succeed then super and if they fail then it's really the marketing department's gig and not the fault of any corporate policy.

That's how things have been done forever. A great CEO will surround him/herself with great C-level execs in each department then give them the leeway to run their department as they see fit. Its worked this way forever so why doesn't it work with social media?

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